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TikoChat

Empower your support team with scalable AI-driven chat.

Welcome to TikoChat

The all‑in‑one conversational support suite—AI bots, live chat, ticketing & reporting, fully multilingual and omnichannel.

TikoChat delivers seamless, intelligent customer experiences across every channel, empowering your business to be available, responsive, and insightful—24/7.

Why Choose TikoChat?

  • Hybrid AI + Human Support

    Smart AI bots handle FAQs and basic inquiries, freeing human agents for complex conversations. Smoothly escalate to live agents or department queues when needed.

  • True Omnichannel Engagement

    Consolidate all channels—web chat, WhatsApp, Telegram, VOIP, CRM—into a single unified inbox. Enjoy seamless hand-offs, automated routing, and consistent customer history across platforms.

  • Multilingual Support

    Bots understand and respond in dozens of languages. Human agents get real-time translation assistance for fluent, natural conversations.

  • Modern Messaging Experience

    Intuitive, messaging-style interface with read receipts, typing indicators, rich media, buttons, forms, surveys, and canned responses—just like your favorite chat apps.
TikoChat Why Choose
TikoChat Comprehensive

  • Comprehensive Ticketing & Smart Workflows

    Automatically convert offline messages into tickets with tagging, labeling, organizational queues, team assignment, internal notes, and SLA timers.

  • Advanced Reporting & Analytics

    Visualize performance through customizable dashboards. Track response times, customer satisfaction, chat volume, and agent activity to optimize your support workflow.

  • Full Customization & API Access

    Easily adapt TikoChat to your needs using our webhook/API infrastructure. Build chat widgets, trigger proactive messages, or integrate deeply with your CRM, CMS, or backend.

  • Self‑Hosted or Cloud‑Hosted

    Prefer data control and compliance? TikoChat supports full self-hosted deployment. Or let us manage it securely in the cloud—SOC2-level standards, GDPR compliance, and encryption included.

How It Works

  • 01 Pick your path
    Choose between plain AI bot, hybrid bot + agents, or fully custom enterprise support—each with flexible usage-based pricing.
  • 02 Integrate everywhere
    Add our chat widget to your site or app, connect with WhatsApp, Telegram, VOIP, CRM, SDK/API—quick and easy setup.
  • 03 Go live in days
    Launch fast. Smart onboarding, ready-to-use AI, and frictionless team training.
  • 04 Start scaling
    Add agents, optimize bots, escalate tickets, analyze performance—iterate and improve with data.

Boost Your Support Productivity

  • Reduce manual workload: Let intelligent bots handle routine queries and pull in help articles automatically.
  • Unify channels: Eliminate scattered conversations—bring context into every interaction.
  • Improve customer satisfaction: Faster responses, personalized service, and conversational experiences boost loyalty.
  • Scale effortlessly: From solo founders to large teams—TikoChat scales with your needs, without limit.
  • Empower teams: Customizable labels, SLA tracking, and collaboration features keep agents effective and informed.

Trusted by Enterprises

“TikoChat completely transformed our support layer—customers get answers faster, and agents spend less time toggling between apps.”

“Hybrid AI bots and seamless escalation make our team 3× more productive and our customers happier.”

Compare at a Glance

Feature TikoChat Traditional Live Chat
AI-Powered Self-Service ✓ ✗
Omnichannel Integration ✓ Often limited
Multilingual Chat ✓ Usually manual
Rich Ticketing System ✓ Minimal
Self-Hosted Option ✓ Rare
Custom API & Workflows ✓ Often restricted

Elevate Your Support Today

  • Try risk-free – 7-day money-back guarantee
  • Need help integrating? – our onboarding team is ready to assist
  • Looking for white-label or enterprise deployment? – ask for custom proposals

Request a demo or Start Trial Now and begin delighting customers effortlessly.

Frequently Asked Questions

  • Can bots route ignored chats to humans?
    Yes—TikoChat seamlessly escalates such queries to live agents, preserving context and previous messages.
  • Does TikoChat support GDPR and data residency?
    Absolutely—cloud data is encrypted; self-hosted option allows full control for compliance.
  • How many languages do you support?
    Over 50 languages, with real-time machine translations and multilingual bot support.
  • What channels are compatible?
    Web/mobile live chat, WhatsApp, Telegram, SMS, email, voice via VOIP—and more via API connectors.

TikoChat is the smart way to meet customers where they are—without growing your team.

Start your journey today.

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